Accessibility
House of Blues Anaheim strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit at HOBAnaheimHelp@livenation.com or call us at (714) 778-2583. Box office opens on show days 2 hours before door time.
ARRIVAL & ACCESSIBLE ENTRANCES
There are accessible entrances and accessible parking at our location. If you require special assistance, or would like additional details on the entrance and parking locations, please email HOBAnaheimHelp@livenation.com or call us at (714) 778-2583 and leave a message. The box office email and voicemail are checked regularly.
ACCESSIBLE PARKING
The GardenWalk self-parking structure has two entrances conveniently located on Disney Way and Katella Avenue between Harbor Blvd. and Clementine Street. The venue is easily accessible from any level in the parking garage (including ADA accessibility). Parking is subject to capacity. House of Blues guests will receive validation for the first three (3) hours of their visit. The cost is $3 for each additional hour thereafter. Remember to bring your ticket with you to receive validation. For more information, visit https://anaheimgardenwalk.com/parking.
RESTROOMS
There are restrooms located throughout the venue. All of the restrooms are accessible.
CONCESSIONS, FOOD AND DRINK
All bars in the Music Hall are accessible, and we have accessible seating available in our Restaurant and Bar. If you require special assistance, please contact the Venue at (714) 778-2583.
TICKETING
Accessible tickets can be purchased online via www.livenation.com. You may also purchase through our Box Office at (714) 778-2583. Find accessible tickets on an event page by selecting filters and enabling “Show accessible tickets”.
We have limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you purchase tickets.
Accessible seating may be purchased in two ticket increments, allowing a companion to accompany the guest in need of accommodation. Seating selections do not determine where in the section you will be seated, as the section will be filled on a first come first serve basis. To ensure your party is seated ahead of the general admission line, please arrive at least 15 minutes prior to your show’s door time and check in with a member of the security team at the ADA stanchion posted just outside of the security checkpoint. Anyone who purchased GA tickets but would still like to seek accommodation will be assisted on a first come first serve basis as space allows.
MEDICATION NEEDS
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
DIETARY NEEDS
House of Blues Anaheim takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.